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Over Q&A

We are Q&A

A team of retail experts with an overarching network both at home and abroad. For over 15 years, we have been helping retailers, brands and suppliers to perform better every day. All of our employees have a passion for retail. Anywhere there is a consumer, user or buyer; there is retail. And it changes continually, it becomes even more fun and more relevant in the coming years. There are so many opportunities that we would like to help our customers with. Are you curious about what we could help you with? Or maybe you can help us? Then, we would like to make an appointment with you. See you soon!

Ons team

Frank Quix

Managing Director 06-55825887 frankquix

In search of answers to your strategic questions?

Contact Frank

John Terra

Operational Director 06-11385131 johnterra

Looks at retail with an analytical and realistic view through the eyes of both the consumer and retailer.

Contact John

Francella ter Haar

Retail Insights Manager 06-52651804 francellaterhaar

Translate your collected data into concrete action points?

Contact Francella

Thomas Dijkman

Retail Business Consultant 06-52656347 thomas-dijkman

Transforms insights, knowledge and creativity into solutions for your retail issue.

Contact Thomas

Alyssa Vogelaar

Project Manager 06-21180995 alyssavogelaar

Want to know more about our consumer campaigns?

Contact Alyssa

Julie Brouwer

Project Manager 06-29297473 julie-brouwer

Works on all our events with a lot of creativity and enthusiasm.

Contact Julie

Miranda Kleine

Project Manager 06-52651879 miranda-kleine

Organizes our events full of spontaneity and drive.

Contact Miranda

Evy Ruers

Retail Insights Consultant 06-11872732 evyruers

Enjoys thinking about how you can improve your business step by step.

Contact Evy

Celine Suijkerbuijk

Retail Insights Consultant 06-46302569 celine-suijkerbuijk

Explore valuable insights and convert them into realistic plans?

Contact Celine

Niels Eggens

Retail Insights Consultant 033-2454637 nielseggens

Jack of all trades: enjoys working on research, expanding our network and more.

Contact Niels

Marien Drost

Retail Insights Specialist 06-57584252 mariendrost

Analyzes all your data accurately to three decimal places.

Contact Marien

Tjia-ming Hu

Retail Insights Specialist 06-55683208 tjia-ming-hu

From valuable analyzes to retail related insights.

Contact Tjia-ming Hu

Sandra Jonker

Director Finance 033-2454637

Legal issues, administrative matters, personnel-related questions?

Contact Sandra

Gerben van Eijk

Creative Director 033-2454637 gerbenvaneijk

Visualizes Q&A's endeavours.

Contact Gerben

Vincent van Dijk

Lead Developer 033-2454637

Builds and maintains systems for both our customers and Q&A.

Contact Vincent

Kim van Ling

Personal Assistant 033-2454637 Kim van Ling

Q&A's hostess

Contact Kim

Carolien Dijkhuizen

Personal Assistant 033-2454637

Q&A's hostess

Contact Carolien

Our customers

ABN AMRO Achmea Action Adyen Agu Holding AKO Altera Albert Heijn America Today ANWB A.S. Watson
Axi Bax Shop Beter Bed Blast Bulsink Chrysal DAKA De Bijenkorf De Goede Visuele Communicatie De Heus
Deloitte De Mandemakers Groep Etos Expert FSIN Gall & Gall GAMMA Gemeente Houten Grandvision G-star Raw
HEMA H&M Hornbach HUGO BOSS Hunkemöller IKEA Independer INretail Intergamma Intratuin
ITAB Jumbo Jump Retail Kamera Express KARWEI KEGA Kersten Retail KPN La Place Lucardi
MAKRO Max Havelaar microsoft Miele O'Moda Only for Men Pan Oston Payconiq Pet's Place & Boerenbond Plus
Prestop Primera Rabobank Redevco Riviéra Maison SalesForce Shimano SPAR Specsavers Taartenwinkel
Tieleman Keukens Total Tweakwise Unibail-Rodamco-Westfield vanHaren Vedined Vomar Welkoop Zebra Technologies Zeeman Ziengs

Our Partners

Ebeltoft Group

Ebeltoft Group

Ebeltoft Group is a association of member firms located around the world. Partners of the Ebeltoft Group are characterised by a high level of expertise and a clear focus on retail. Since 1990, the Ebeltoft Group provides advice to retailers and suppliers regarding both strategical and daily issues, with a focus on providing added value for the customer and shareholders. Ebeltoft Group cooperates with its customers to develop customised solutions and gain the best possible results in an ever more complex and strongly competitive retail landscape.



ESOMAR is a global association that strives to provide better research for markets, consumers and societies. With 4.900 members in 130 countries, the quality and value for market research and opinion research are being created, which contributes to effective decision making by customers. The details of all members are mentioned in the ESOMAR Directory of members and all members are in conformity with the ICC/ESOMAR International Code on Market and Social Research. ESOMAR receives support from experienced national professional associations all around the world.



VEDIS is the knowledge centre for retail in its broadest sense. The retail platform carefully monitors several processes of distribution and retail in practice and tries to formulate a very sensible vision for the future. Since its establishment in 1932, VEDIS is an ambitious platform for retailers, retail education, science, retail advisers, suppliers and brand factories.